Changelog

service update

• status the performance issues from yesterday are probably fixed but were still monitoring to make sure everything stays stable
• if you still see slowness please let us know and well dig in. thanks for hanging in there

service update

• whats happening were aware that parts of the site have been slower than usual including login, registration, and general navigation. this is not the experience you should be having and we take it seriously
• what were doing our team is actively investigating and rolling back recent infrastructure changes that may be contributing to the slowdown. were deploying fixes as we identify them
• current status performance should begin improving shortly as fixes go out. well update this post once everything is fully stable
• we appreciate your patience, we know how frustrating slowdowns are especially when theyre across the whole app. fixing this is our top priority right now

improvements

• thinking vs writing when using enhance my draft or write something for me with reasoning models, thinking content no longer appears in the input. instead youll see “thinking…” above the input while the model reasons, then “writing…” once real content starts streaming
• new command button the slash command button now uses a glass-style sparkle icon that lights up on hover or when the command palette is open
• available on both web and mobile

new feature

• slash commands press the / button in the chat input to open the command palette
• enhance my draft rewrites what youve typed to sound more natural and in-character
• write something for me generates a brand new message from scratch using chat context, no draft needed
• review flow after generating you can keep, regenerate, or discard the result before sending
• available on both web and mobile

service update

• what happened one of our databases ran out of ram, failing to return chat counts
• status the issue has been resolved and all systems are back to normal
• we apologize for the inconvenience and appreciate your patience while we worked through it

service update

• issue identified some users were experiencing errors when sending messages with janitorLLM
• fix weve identified the root cause and a fix is rolling out now. things should stabilize shortly

maintenance notice

• model response time The model is slower than normal while we rebuild servers
• status this is temporary and speed should improve as rebuild work finishes in the next couple of hours

were now routing about 1 in 5 requests to a new inference setup where the model thinks before it responds. it reasons through your message internally before writing anything back

you dont need to do anything. if you get routed to it, responses might take a beat longer to start but should feel noticeably better.

more to come

Valentine’s Day 2026

• Valentine’s Day 2026 Badge – all creators who participated in the Valentine’s Day 2026 event by tagging their character with TheValentine have been awarded an exclusive profile badge. thank you for participating!
• Event Banner Removed – the Valentine’s Day 2026 event promotion has been removed from the character creation form as the event has concluded.

Enhancements

• Unified Login & Register – we are rolling out a new combined login and registration screen. instead of separate pages, you now enter your email first and we detect whether you have an account. if you do, you will see your available sign-in methods (password, Google, etc). if not, we will create an account for you automatically
• OAuth provider visibility – the new flow now shows you which provider (Google, Discord, etc) you originally signed up with. this should cut down on the “i can not log in” issues we have been getting tons of support tickets about — usually caused by people trying to use email/password when they signed up with Google, or vice versa
• OTP by default, password still available – the default sign-in method is now a one-time code sent to your email. this helps protect against bot attacks and unauthorized logins. you can still sign in with your password — just tap “use password instead” on the code screen

this is an experiment gated via statsig, so it will roll out gradually. some users may still see the old login flow while we monitor feedback and stability.

Heads Up

• Enhance Message – we’re updating the backend for the AI message enhancement feature. you may experience unexpected behaviour until the new version fully rolls out. thanks for your patience!

Enhancements

• Onboarding – we improved the onboarding flow for new users to make it smoother and easier to follow. This is an experiment, so only some users will see the change while we collect feedback.

Incident Report

• DDoS Attack – we experienced a bit of a downtime, took a bit longer to restore as i was afk. ALso happy valentines day everyone!!!

New

• Moderation Emails – you will now receive an email for each moderation action taken on your account including bans, mutes, content removals, and verification changes. emails include the action type, reason, duration, and a link to open a support ticket if you think something was a mistake.

Enhancements

• Login & Register – we’re testing new sign-in and account-creation flows (UI only). some users will see the new layout, and it may switch on or off across devices while we run the experiment.

App Update v1.2.3

• Proxy Fixes – resolved issues with proxy connections that were affecting some users
• New Onboarding – refreshed onboarding experience for new users
• Chat Backgrounds – you can now customize your chat backgrounds
• Copy to Clipboard – easily copy messages from chat
• Bug Fixes – various bug fixes and performance improvements

Resolved

• Emails – the issue causing some users to not receive password reset and login emails has been resolved, if you were affected please try again

Known Issue

• Emails – some users may not be receiving transactional emails like password resets and login confirmations, we are aware of the issue and actively working on a fix

Announcement

• Mobile App Bug Reporting – we’re working as hard as we can to address the mobile bugs we’re seeing reports of, if you run into any mobile-app specific bugs please submit them on the help site or at support@janitorai.com, we’re keeping a close eye on that inbox as we identify new bugs

Bug Fix

• Mobile NSFW Toggle – fixed an issue where toggling “Enable NSFW on Mobile” from the web settings wouldn’t take effect on the mobile app until the session token expired, the setting now applies immediately

New Feature

• Notification Settings – added a toggle to disable scheduled character publish countdown notifications, you can find it in your notification settings on both web and mobile

Incident Update

• DDoS Attack – the site was taken down briefly today due to a DDoS attack, everything has been resolved and things should be back to normal. you may see more Cloudflare captchas than usual for the time being as we keep protections elevated

Bug Fixes

• Scheduled Characters – push notifications for scheduled countdown releases now show the countdown placeholder instead of leaking the character avatar sorry about that, completely missed it

Community Guidelines Update

• Increased Transparency – we’ve published updates to our Community Guidelines with a new policy structure and more guidance about what is and isn’t allowed on the site.

Moderation Update

• Improved Comment Filtering – we’ve tuned our comment moderation system to reduce false positives. playful or joking comments should no longer be incorrectly flagged as harassment while still catching actually harmful content

Event System Update

• Event Tag Restrictions – event tags like #TheValentine can now only be added to characters created after the event started. this prevents older popular bots from dominating event pages and gives newer creators a fair chance to shine

New Event

• #TheValentine Event – the valentine event is now live! add the #TheValentine tag to your characters to feature them in the event with exclusive badges and themed styling

Backend Updates

• Chat History Timeouts – fixing timeout errors affecting getUserChatTotals, getRecentChatsForUser, and getCharactersWithChatsForUser queries

Backend Updates

• Large Message Handling – improved how we handle very long chat histories to prevent timeouts and improve reliability
• Context Upgrades – various improvements to how context is managed for better conversation quality

Mobile Updates

• Search Screen – added a dedicated search screen to the mobile app for easier character discovery
• General Improvements – various performance and stability fixes across the mobile app
• app Releases – pushed latest updates to the beta testers

UI Improvements

• Profile Badges – fixed an issue where having lots of badges would squish the avatar. badges now wrap into multiple rows when theres too many to fit. if you have custom css for badges you may need to update it - new classnames are .profile-badges, .profile-badge, and .profile-badge-img
• Notification Text – improved notification previews to show more than 2 lines of text so you can see more context without opening
• Username Display – usernames now consistently show the @ symbol prefix across the site for better clarity

Maintenance Complete

• Database Migration Done – the database upgrade finished successfully! if you’re seeing “unauthorized” errors or having trouble logging in, just log out and log back in. sorry for the inconvenience and thanks for your patience!

Maintenance Update

• Database Migration Rescheduled – we had to redo the migration process which caused some delays. the actual database migration will now happen around 2am PST (in about 45min). the site should go down for ideally around 5 minutes. thanks for bearing with us!

Maintenance Update

• Database Upgrade – the database upgrade process has started and is progressing smoothly. we expect the site to go down for around 10 minutes around 12:00 AM PST (8:00 AM UTC) tonight. thanks for your patience!

Analytics Improvements

• Clearer Metric Names – renamed analytics labels so its more obvious what each stat means. impressions is now “shown in feed”, clicks is “card clicks”, views is “page views”, etc

Deployment in Progress

• Full Fix Rolling Out – deploying the complete jllm fix across all machines. should be fully resolved in approximately 30 minutes as each machine updates

Issue Resolved

• JLLM Response Fixed – the no response from bot issue has been resolved. was caused by incompatible hashing function for cache. all systems back to normal

Known Issue

• JLLM Response Errors – were currently investigating issues where users are seeing no response from bot toast messages when using janitor llm. working on a fix now and will update when resolved

System Updates

• Model Optimization – rolling out a new FP8 quantized version of jllm optimized for our H20 GPUs. This update should improve memory efficiency and allows for longer context handling will be testing it at 16,384 tcntx. Will be monitoring.
• Rolling Update In Progress – The transition to the new model configuration is happening gradually across the gpus. You may experience slightly slower reply times or increased queueing until all GPU nodes have fully switched over to the new deployment.

Scheduled Maintenance

• Database Upgrade – We will be performing a database upgrade tonight between 12:00 AM - 2:00 AM PST (January 27th) for one of our databases, this will increase stability of the platform going forward extremely as we are two majore software versions behind right now for postgres. Expect approximately 5-10 minutes of downtime during this window. A notification will be sent out 1 hour prior to the maintenance.

New Features

• Show Thinking – added a new toggle in Generation Settings to show or hide the model’s thinking process. enabled by default, disable it if you prefer cleaner responses without the reasoning visible

Improvements

• Thinking display – improved support for reasoning models that use different response formats, thinking content now displays correctly across all supported providers

Bug Fixes

• Scheduled Characters – fixed an issue where users were unable to edit their scheduled characters after the release time had passed, receiving a “scheduled release time must be in the future” error

Maintenance Notice

• Notifications – Notifications will be temporarily unavailable for approximately 10 minutes as we upgrade servers. We apologize for any inconvenience.

Bug Fixes

• Scheduled Characters – Muted users can no longer create scheduled character releases. They will receive an error message indicating how long they are muted.

Improvements

• Notifications Widget – Replaced the “load more” button with infinite scroll. Notifications now load automatically as you scroll down.

Changes

• Notification Counts – Unread notification counts have been reset. Counts will now track accurately going forward. Sorry for the inconveniance.

Bug Fixes

• Frontend Card Styles – Fixed an issue where the scheduled release countdown overlay broke custom CSS on profile character cards. It now uses a placeholder image instead of adding overlay elements.
• Backend Chat Protection – Implemented a new backend check to block starting new chats with scheduled characters before their release time, returning a 423 LOCKED error.
• Character Edit Form – Fixed a bug where the scheduled release mode was not correctly loading when editing a character.
• Search Synchronization – Fixed a sync issue where updating only the scheduled release time (without changing public/private mode) would not update search results.
• Race Condition Prevention – Fixed a race condition where a scheduled character could be re-published even if it had been force-removed or deleted by an admin.
• Unified Avatar Control – Moved scheduled release avatar control to the backend, ensuring placeholders are consistently shown across search, profile listings, and character views for everyone except the creator.

New Features

• Schedule character releases – Choose when your characters go live instead of publishing immediately
• Public Countdown mode – Character page visible with countdown timer showing name, description, and tags. Avatar and definition hidden until release. Users can favorite and comment while waiting
• Silent Schedule mode – Character stays completely private until scheduled time with no visibility
• Follower notifications – Public Countdown notifies followers when countdown starts and ends; Silent Schedule notifies only at release
• Schedule editing – Adjust release times, switch Silent to Public Countdown, or cancel schedules

Notes

• Previously published characters cannot be scheduled
• Public countdowns commit you to release since users are already waiting

Bug Fixes

• Fixed scheduled release countdown overlay breaking custom CSS on profile character cards - now uses a placeholder image instead of adding overlay elements

Bug Fix

• Continue latest chat now works correctly with personas - previously when you selected a persona on a character page and clicked “Continue latest chat” it would open your most recent chat with that character regardless of which persona was used. now it correctly finds and continues the latest chat that matches your selected persona. if youre using your main profile (no persona) itll find chats without a persona. if you select a specific persona itll find the latest chat with that persona

Ban execution

We have seen some reports coming in regarding users being banned. This is due to us executing full bans on a set of previously shadowbanned accounts. If you feel as if this action has been made falsely please make a support ticket at help.janitorai.com.

UI & Design Updates

• Sticky profile tabs - Profile page tabs now stay visible while scrolling
• Dialogue display - Improved how character dialogue appears in messages
• Markdown support - Better formatting and dialogue parsing in chats
• Notification spacing - Fixed padding issues on web

Bug Fixes

• Dialogue marking - Fixed how dialogue is displayed in messages

Improvements

• Cleaner interface - Removed outdated links and cleaned up navigation
• Better search - Improved profile and character search

UI & Design Updates

• Better text input - Redesigned chat input for smoother typing
• Color picker refresh - Easier way to customize chat colors
• Block management - Improved interface for managing blocked content

New Features

• Tag blocking - Block content by tags for better control
• All chats view - See all your character chats in one place
• Dedicated block screen - Easier management of blocked users and content
• Safety improvements - Added crisis detection and safety modals
• AI content notice - Clear disclaimers about AI-generated content

Bug Fixes

• Persona editing - Fixed bug where editing created duplicates instead of updating

Improvements

• Tag management - Restored ability to unhide tags you’ve hidden
• Removed links - Cleaned up settings by removing outdated links

Performance

• Optimized chat loading - Smarter loading for desktop

UI & Design Updates

• Image uploads - Better image rotation and loading when uploading
• Notification redesign - Cleaner more readable notification cards
• Persona avatars - Default bucket-dog avatar for personas without custom images
• Character analytics - New insights for character creators

Bug Fixes

• Proxy fixes - Resolved issues with Deepseek and other proxy providers
• Thinking indicators - Resolved problems with thinking tags not showing correctly
• Message buffering - Fixed issues with incomplete messages on some providers

Performance

• Faster notifications - Improved loading with better caching
• Optimized chat loading - Smarter loading for mobile

Updates

• Notification gestures - Swipe actions and smoother animations
• Mobile descriptions - Fixed character descriptions displaying correctly

Bug Fixes

• External links - Improved handling and validation of links
• Live updates - Favorite counts now update instantly

Bug Fixes

• Notification screen - Fixed notification display issues
• Settings screen - Fixed mobile settings screen bugs
• Chat labels - Clear indicators for deleted or private chats
• Quoted messages - Better styling for quoted text
• Line cutoff prevention - Prevented text from getting cut off

New Features

• Native settings - New native settings screen

Updates

• iOS improvements - App updates and bug fixes
• Notification improvements - Better mobile notification handling

New Features

• My Page migration - Complete native migration of My Page
• Chat forking - New chat forking feature
• Birthdate validation - Added birthdate validation for profiles

Bug Fixes

• Persona groups - Improved Formik integration for persona groups
• Loading states - Better loading indicators

Improvements

• Translations - Added pronoun translations
• Avatar improvements - Simplified user avatar component
• Form improvements - Better form handling with Formik

New Features

• Search and sorting - Added search and sort to character lists
• Character lists - New character list views
• Pull to refresh - Refresh chats on home screen pull to refresh

Bug Fixes

• Text cutout - Fixed text getting cut off with line height fixes
• OAuth fixes - Resolved OAuth connection issues
• Notification loading - Improved notification loading states

Updates

• iOS version bumps - Multiple iOS app updates

New Features

• Character analytics - New analytics page for character creators
• My Page native - Migrated My Page to native implementation
• Personas on My Page - Moved personas to My Page with tabs
• Scripts on My Page - Added scripts section to My Page
• Home screen - New home screen implementation

Bug Fixes

• Chat screen issues - Fixed multiple chat screen bugs
• Text cutoff - Prevented last line from getting cut off
• Input overlap - Fixed input overlapping issues

UI & Design Updates

• Better skeletons - Improved loading states
• Connected accounts - Better loading for OAuth connections

UI & Design Updates

• Custom fonts - Added custom font support for better typography
• Persona groups - New group management for personas
• My chats navigation - Improved navigation in my chats screen

Bug Fixes

• Scripts config modal - Fixed scripts configuration modal issues
• Persona creation - Fixed bugs when creating and selecting personas
• Overlapping input - Prevented input from overlapping other elements
• Shake bugs - Fixed shake gesture bugs on mobile

New Features

• Notification settings - Notification preferences in native app

Improvements

• Better tag toasts - Improved tag notification messages

New Features

• Group filtering - Filter personas by groups
• Group selection - Select and manage persona groups
• Pronouns support - Added pronouns to persona profiles
• Avatar management - Better avatar upload and removal

Bug Fixes

• Avatar fixes - Resolved avatar display issues
• Header fixes - Fixed header display problems