A safe home for creative storytelling.
Janitor AI is the world's leading platform for interactive storytelling. The stories and characters here matter deeply to the people who build them, and we take seriously our responsibility to make Janitor a safe and trusted home for our users' art.
Four principles guide how we keep Janitor safe while protecting the creative freedom of our community.
The conversations you have on Janitor are yours. We never sell your personal data or share private conversations with third parties for advertising or commercial purposes — we collect only what's necessary, and you can access, correct, or delete your data at any time.
Privacy PolicyJanitor is a platform for adults, and we respect their autonomy to tell the stories they want. We balance that freedom with a duty of care: zero tolerance for content that violates our guidelines, and a firm line against anyone suspected to be under 18.
Content PolicyKeeping our space safe at scale takes real work. Automated systems screen every piece of content before it's published, and full-time human moderators review anything that's reported, around the clock.
How we moderateThere's no place for stolen work on Janitor — it undermines the real creative effort happening here. If your work has been used without permission, our DMCA process gives you a clear path to act.
DMCA processWe have millions of daily active users across every time zone, so we've invested heavily in moderation infrastructure at the frontier of AI content safety. Automated systems screen every piece of content before it's published, and our human moderators review anything that's reported.
Frontier AI tools trained on our Content Policy screen every piece of content before it is published.
Full-time moderators review the report around the clock and remove anything that breaks our rules.
See something that breaks our rules? Let us know and our Trust & Safety team will review it.
The detail behind every commitment, in one place.
Some regions have specific legal requirements. Below is guidance for users and regulators in those jurisdictions, including how we verify age and comply with local online safety law.
If you or someone you know is struggling, free and confidential support is available 24/7.
No. We will never sell your personal data or share private conversations with third parties for advertising or commercial purposes. The conversations you have on Janitor are yours.
Yes. Janitor is a platform for adults. Any user suspected to be under 18 may be suspended or banned, and users in Brazil and Australia must complete age verification before accessing the platform.
We balance a deep respect for creative autonomy with a duty of care to our users. We have zero tolerance for content that violates our Content Guidelines — including anything involving minors, real individuals, or the glorification of self-harm — but otherwise trust adults to make their own decisions about the stories they tell.
Every piece of content is first screened by automated systems built on frontier AI tools trained on our Content Policy before it's published. If something is later reported, our full-time human moderators review it around the clock and take action on anything that breaks our rules.
A report button is visible on every character profile and comment. You can also email our Trust & Safety team at support@janitorai.com. Human moderators review every report, and we maintain your confidentiality.
There's no place for stolen work on Janitor. If you believe your work has been used without permission, you can file a request through our DMCA process. We take intellectual property seriously.
The safety, privacy, and creative rights of our users are central to everything we do. If you've explored this page and have questions or feedback — whether you're a user, regulator, or partner — we'd love to hear from you.