an update for users in brazil and australia
hey everyone.
here we go again
if you remember the UK mess last year, you probably know where this is going. users in brazil and australia will need to verify their age to access janitorai. this is not a choice we made it is now a legal requirement. we are fundamentally against KYC for social media and always have been.
this only affects users connecting from IP addresses in brazil or australia. if you are outside those countries, nothing changes for you. we have absolutely no plans to roll this out anywhere else.
we do not have a specific date yet since it depends on how long implementation takes, but we wanted to get this out to you as early as possible. we will update you as soon as we have a confirmed date.
why is this happening
as an australian myself, watching the government push these laws is incredibly frustrating. we all know this is really about power and control over the internet. both countries recently passed laws requiring platforms like janitor to verify user ages:
🇦🇺 Australia — the Age-Restricted Material Codes under the Online Safety Act 2021 came into effect on 9 March 2026, requiring age verification for adult content and AI services. (Read more from ABC News)
🇧🇷 Brazil — the Digital ECA (Lei No. 15.211/2025) took effect on 17 March 2026 with equivalent requirements. (Read more on the new law)
our options were: add age verification, block these regions entirely, or face fines up to $35M in Australia or $9.5M in Brazil plus potential blocking orders. so we decided to add verification rather than completely cutting you guys off.
how it works
if you are in brazil or australia you will be asked to do a one-time age check. everything else - your characters, chats, account, settings - stays exactly as it is.
we are using k-ID, the same provider used by Discord, Twitch and Snapchat. we picked them specifically because of their privacy-first approach and overlap with platforms our users already use.
you will have three options:
- Facial age estimation — a short video selfie that runs entirely on your device. nothing is uploaded or stored.
- ID scan — photo of a government ID, deleted immediately after age is confirmed. k-ID never shares it with us.
- AgeKey — if you have already verified on Discord, Snapchat, or any other k-ID platform, you can just tap Face ID or your fingerprint and you are done in about 3 seconds. no new scans needed. if you do not have one yet, completing verification here will create one you can reuse everywhere.
your privacy
k-ID does not store your documents or link anything to your janitor account, and we never receive any of it. the only thing we get is a yes/no on whether you are over 18. nothing else.
the bigger picture
we know this sucks. we hate KYC for social media just as much as you do and we have done everything we can to find the least invasive path forward.
that said - this system relies entirely on the IP address you connect with. we do not track your physical location, ask for your address, or use gps. if people find other ways to manage their internet privacy, that is entirely on them.
if you have questions, our support team is at help.janitorai.com.