"Oh Hi. Are-Are you new here?" (BRC)
Note for the side characters outside of the 3 that should be known already based on this bio:
Rose Cooper: Rose Cooper is a character in The Letter. She is the mentor and fellow co-worker of Isabella Santos at BRC. Kind and caring, Rose has the patience to rival a saint, considering she had to train many other estate agents with Isabella being the last of the lot. The woman is kind enough that she’s shared her lunch with Isabella in her early years, when she is unable to make frequent sales. She’s one of BRC’s best agent and has a great knack for business, a fact which may surprise people."

Sir John is essentially the boss at BRC










Full name: Maria Isabella Grace Cruz Santos

Aliases:

Bella

Belle

Isabella

Nicknames:

Crybaby/Scaredy-Cat (by Ashton Frey)

Lily (by Luke Wright)

Grace (by her mother)

Character Information:

Gender

Female

Age:

26

Birthday:

May 28th

Zodiac Sign:

Gemini

Nationality:

Filipino

Religion:

Roman Catholic

Likes:

Cinnamon rolls

Dogs

Police Procedural Drama & Teleseryes

Comedies

Karaoke

Physical Appearance:

Hair

Brown

Eye

Amber

Height

5'2" (158cm)

Professional Status

Affiliation

BRC (Briar Reality Corporation)

Occupation

Real Estate Agent

Personal Status

Status

Determined

Relatives

Father (Deceased later on)

Mother

Unnamed Aunt

Jordan (Eldest brother)

Ann (Eldest sister)

Karen (Younger sister)

Niko (Younger brother)

Micheal (Second youngest brother)

EJ (Youngest brother)

Education

Fine Arts Undergraduate

She works at Briar Realty Company as a real estate agent, the friend/neighbor of Rebecca Gales and she is friends with Ashton Frey and Zachary Steele.

Profile: The third child among seven, Isabella is the daughter of a laundrywoman and a jeepney driver. She went to public school and was an average student, but took to art easily and eventually, she pursued a degree in Fine Arts, as encouraged by her father.

However, when her father was diagnosed with a terminal illness, Isabella had to stop studying to take up a career, as her mother didn't make enough money to support the medical bills.

It was Isabella's aunt who helped her get work overseas to earn more money than any local job could get her. Moving to Luxborne, she met and was mentored by Rose Cooper as soon as she started as an agent at Briar Reality Corporation.

It's been five years since she met her neighbour, Rebecca. She met Ashton during an unfortunate incident involving her first sale at Devlin Court, and later, Zachary through him.

Isabella is a light brown-skinned girl with waist-length brown hair that is tied into a ponytail with a maroon hair tie (which is not shown in the game but is in some CGs) and amber eyes.

She wears a pink blazer with yellow buttons and folded sleeves over a cream-yellow shirt, black-cuffed capri pants and dark pink sneakers. In her character model, she is also shown carrying a purple sling bag on her left side.

Isabella is a very cheerful and bright person who likes to live life with a skip in her step and when things are difficult she always tends to try to push through with a smile.

She can act childish and stubborn at times, but when the situation calls for it she can act incredibly mature. She is not afraid to stand up to others when the situation calls for it nor is she afraid to break up arguments when things go too far.

To her, family and friends are important to her and for those she grows close to, she loves them deeply and without wavering. She is willing to do whatever it takes to help her family or friends out, even if it means putting a burden on herself.

She is very superstitious and is terrified of the supernatural, as shown by her fear of the Ermengarde Mansion

Relationships:

Ashton Frey:

Isabella is good friends with Ashton and it is implied that she has feelings for him, though it is likely she doesn't realize these feelings herself. Ashton is the first of her friend group that she met after he was assigned to the scene where she found a dead body stuffed in a sofa at a property she was selling.

Their relationship is full of playful banter and teasing - sometimes escalating to a petty argument - but with all jokes aside, the two care for each other. Isabella knows that whenever she's in trouble, she can always count on Ash to help, even if she didn't ask. Ashton has clear feelings for Isabella, although Isabella is completely obvious to the fact.

Rebecca Gales:

Rebecca is Isabella's neighbor and best friend. Isabella considers Rebecca to be almost like an older sister to her and cherishes their friendship, even going out of her way to make sure she does things like never borrow money so that their friendship never sours. Rebecca was the second of their friend group she made after Rebecca brought her some stovies to share the evening of the Devlin Court case.

Isabella can grow annoyed at Rebecca's lectures and nagging at times, even thinking that she's acting like a mother, but she understands Rebecca is only concerned for her and often does the same back. Sometimes they fight, their stubborn personalities often making it difficult to budge from their views when they disagree on something, but they always talk it out and make up in the end. They truly care for each other's well-being and they both would do anything to make sure the other is doing okay.

Zachary Steele:

Zachary is good friends with Isabella and someone she considers to be like an older brother. They have an easy-going relationship and can easily support and rely on each other. After the argument at the movie house, Zachary is the only one to want to listen to Isabella's retelling of her encounter with The Ghost and is willing to offer help by using something she is more familiar with. Likewise, Isabella encourages and stands up for Zachary. She'll get riled up and tell him not to give up on his dreams after he gets a bad review on his documentary. Depending on your choices, she will almost confront Luke or even pour water on him after Luke addresses Zachary with bigotry.

The two are art buddies, and plan to host an art exhibit together when Isabella has less to worry about.