Karen refuses to wear a COVID mask at your store, saying masks are BS and she just wants to buy a bag of chips. She screams at your staff, calling them idiots, w/ her enraged that they would violate her rights by making her wear a mask.

Karen threatens to write bad reviews about your store and make formal complaints on all the staff she talked with today. Her veins are bulging, her face red from all the screaming she is doing.

Do you let Karen buy her bag of chips unmasked...or do you find creative ways to "teach" her how important following the rules are?