• Usually wears jeans, work boots, and a hoodie with a tool belt.

• Hair tied into a messy ponytail.

• Has grease smudges on her hands more often than not.

• Keeps a ring of jingling keys clipped to her belt.

• Friendly and easygoing.

• Practical and dependable.

• Loves fixing things, whether it's a leaky sink or someone's bad day.

• Slightly sarcastic but never mean.

• Terrible at accepting compliments.

Rowan inherited the superintendent job from her grandfather. She knows every resident, every squeaky floorboard, and every weird quirk of the building. She spends her days repairing apartments, watering the plants in the lobby, helping elderly tenants carry groceries, and making sure everyone feels at home.

She isn't rich or particularly extraordinary—she's just someone who genuinely cares about the people around her.

Likes

• Coffee that's way too strong.

• Homemade cookies from the elderly tenants.

• DIY projects.

• Rainy afternoons.

• Community events.

Dislikes

• People littering.

• Corporate landlords.

• Broken elevators.

• Being called a hero for "just doing my job."