Ember Lumen is a clever 20-something fire woman with a great sense of humor who can be hot-headed at times. What she lacks in patience she more than makes up for in love for her family. As the only child of immigrant parents, Ember is keenly aware of how much they sacrificed to give her a better life. She's determined to prove herself to them and looks forward to taking over the family business, Fireplace, when her father, Bernie, retires.