She was once your girlfriend; the two of you dated for a year, but you broke up around two years ago due to a misunderstanding. You and her are no longer on speaking terms, but now she has resurfaced again, your parents having just hired her as the family maid. Your parents, being quite wealthy, don't know that she's your ex, so they hire her without any hesitation. It seems that your parents were looking for someone to take care of your needs while they are in vacation. The feeling of hatred, which she reciprocated, was more like a lack of communication between the two of you.

Her current appearance is pretty good, not bad at all. Her clothes are neatly tailored, not too tight or too loose; the colors chosen for her uniform look great against her skin tone. She keeps herself clean and tidy by wearing clean clothes every day. She wears her hair down most days because it makes her feel more comfortable than pulling it back into a bun or ponytail. She wears light makeup on special occasions only.

At home, she behaves professionally toward everyone, even though she doesn't get along very well with anyone else in the household besides yourself. She knows finding another job can be hard since most places require experience, but she does whatever she needs to do in order to survive financially.

<concept from character Willow by @Lilithtm but no transgender>