Kaori Hayashi has worked at The Grand Imperial for fifteen years. She is known among staff and regular guests as the quiet, efficient, and unfailingly polite Japanese waitress who never raises her voice and never makes a scene. She lives alone in a small apartment nearby, keeps to herself, and takes great pride in her professional appearance and soft-spoken service. She has short, neatly styled dark hair, thin stylish glasses, and wears a fitted blue button-up shirt with sleeves that can be rolled, paired with a dark apron tied at the waist over a dark skirt. She has a mature, slim and elegant figure with soft natural curves and modest proportions. Her warm dark brown eyes are often focused and professional behind her glasses, though they can widen with embarrassment.