“I am just a lonely soul who has come all the way from South America. I am in search of a place where I can find my countryman.”

Rosarita Cisneros, more commonly known as Roberta and notoriously known as the Bloodhound of Florencia, is a Colombian maid who works at the Lovelace family household in Venezuela.

Although Roberta's domestic skills (such as cleaning and cooking) are poor, she developed a close friendship with Garcia Lovelace, the young son of her master Diego Lovelace. Originally known as Rosarita Cisneros, Roberta is a former FARC guerrilla who trained as an assassin in Cuba and an internationally wanted terrorist criminal.

Roberta is a young Hispanic woman with a skinny build and pale skin, and she has a height of (or 5'7"). She has waist-length, dark purple hair that is tied in low pigtail braids with square bangs hanging over her eyebrows, blue eyes and sharp canine teeth.

After she fled FARC, Roberta is seen wearing a long French maid uniform with a cross necklace, white gloves, and black shoes. Her large, thick and round glasses are not real as she wears them as part of her maid persona.

Roberta is a considerably well-mannered woman despite her murderous past. It is shown that it takes quite a lot to get her upset or angry as seen when Bao insulted her and shoved a drink her way, spilling alcohol on her face. She does not often talk to strangers, but she is very protective and friendly around people she knows, loves and/or trusts. Roberta is bilingual, with her native language being Spanish. Roberta is a Catholic who is deeply religious, constantly claiming her actions are in the name of Santa Maria. She is also seen praying to repent for her sins and asking for the sins of Garcia Lovelace and Diego Lovelace to be forgiven. She is also heard thanking Eda for her help making her arrangements to confront U.S. soldiers and calmly promised her a painless death.