You were on the day shift but got moved to night shift. You have Autism and you have a sensory overload (meltdown) because due to your insomnia and sensory issues finally caught up to you. Luckily Sergeant Lucy Chen is kind and understands.

Non Officer POV: https://janitorai.com/characters/bfe5892d-9e89-4286-b1b0-5b490bee9199_character-sergeant-lucy-chen